Terms And Conditions

Quad Bike Sharjah Tours

Welcome to Sharjah Quad Bike. By booking or joining any of our quad bike tours or desert activities, you agree to follow these Terms and Conditions. Please read them carefully before making a reservation or participating in any of our services.

Company Information

Sharjah Quad Bike is operated by Universal Tours LLC, a licensed and insured adventure company in the United Arab Emirates.
Website: SharjahQuadBike.com
Email: [email protected]

Booking and Confirmation

  • All bookings must be made through our official website, WhatsApp, phone, or authorized partners.
  • A booking is confirmed only after receiving a deposit or full payment as instructed by our team.
  • We may cancel or reschedule bookings due to weather, vehicle issues, or safety concerns.

Payments and Pricing

  • Prices on our website are in AED and include applicable VAT (if any).
  • Payment can be made online, in cash, or through approved payment links.
  • Offers and discounts are subject to availability and may change without notice.

Cancellation and Refund Policy

  • Cancellations made 24 hours before the tour get a full refund.
  • Cancellations within 24 hours or no-shows are charged 100% of the booking.
  • Refunds (if applicable) are processed within 7 business days to the original payment method.
  • We may cancel or postpone tours due to desert safety conditions; guests can choose a new date or request a full refund.

Safety and Participation

  • All riders must follow the safety instructions given by our guides.
  • Helmets, gloves, and other safety gear must be worn at all times.
  • Riders must be 16 or older to ride solo; younger participants can ride as passengers under adult supervision.
  • Pregnant women, people with serious medical conditions, or anyone under the influence of alcohol or drugs cannot ride.
  • Guests are responsible for any damage caused by reckless or negligent riding.

Health and Liability

  • All participants join at their own risk. Sharjah Quad Bike and its staff are not responsible for injury, loss, or damage unless caused by proven negligence.
  • Guests must ensure they are medically fit for off-road desert activities.

Weather and Unforeseen Circumstances

  • Desert conditions can change quickly. Tours may be delayed, rescheduled, or canceled due to sandstorms, extreme heat, or other safety concerns.
  • Flexible rescheduling or full refunds are offered in such cases.

Photography and Media

  • By joining our tours, you agree that photos and videos taken during your ride may be used for promotional purposes.
  • If you do not want to appear in media, please inform our team before the tour starts.

Responsibility of Guests

  • Arrive on time at the agreed meeting point; late arrivals may result in cancellation without a refund.
  • Follow all instructions for your safety and the safety of others.
  • Respect the desert environment — no littering or disturbing wildlife.

Privacy Policy

  • Personal information is collected only for booking and communication purposes.
  • We never sell, share, or misuse customer data. See our Privacy Policy page for more details.

Legal Jurisdiction

These Terms and Conditions follow the laws of the United Arab Emirates. Any disputes are subject to the courts of Sharjah, UAE.

Contact Information

For questions about these Terms and Conditions:
📧: [email protected]